Finding the
answer is easy ...
when you know whom to ask!
Info
Line, Inc., is Summit County's 24-hour community information and referral service,
answering 75,000 incoming calls annually to link people in need of
services with the providers of such services. Since its incorporation as a
nonprofit in 1975, its
central purpose has been to provide access to human service delivery for people
in need.
Info Line is one of the first three
agencies in the state of Ohio fully accredited by the Alliance of
Information and Referral Systems (the international professional
organization for the field of information and referral) and employs ten
Certified Information & Referral Specialists. This accreditation means
that Info Line complies with all of the standards which have been
developed for the provision of quality information and referral services.
The agency maintains a
computerized resource directory of over 1,100 agencies and services for
the Summit County area. It is the sole source for comprehensive
information and referral, senior information and referral, and child care
resource and referral services in Summit County.
INFO LINE PROGRAMS AND SERVICES
INFORMATION AND REFERRAL
A comprehensive 24-hour information and referral on services
and agencies in Summit County. Callers are referred to the
appropriate provider, follow-up and advocacy provided as
needed. Maintains a computerized database of human services.
Tracks met and unmet needs and make this data available to
planners, grant writers, and other interested parties.
Publishes a comprehensive directory of human services as
well as mini-directories, specialized lists and mailing
lists. Customized reports are also available.
CHILD CARE CONNECTION
Maintains a computerized database of full day and part time
child care programs including: licensed child care centers,
family child care homes, nursery schools, school age
programs, play groups, summer camps, and care in the home.
Provides parents with child care referrals, consultation and
consumer education materials on choosing childcare. Child
Care Connection is a Child & Adult Care Food Sponsor;
maintains and distributes a calendar of training
opportunities for childcare providers; offers Family Child
Care Home and Center start-up support, Child Development
Associate Credential assistance, School-age Child Care
Specialist, and Jobs Board.
EMERGENCY FOOD LINE The Emergency Food Line provides referrals to area food
pantries for individuals and families in need of a 3-day
emergency supply of food or baby formula and diapers.
Callers may receive emergency food assistance up to 6 times
per year (no more than 1 referral per month); assistance
with diapers is available one time per 12-month period.
HOMELESS MANAGEMENT
INFORMATION SYSTEM - HMIS
Hosts implementation of a community database used to collect
data for homeless services agencies within Akron/Summit
County Continuum of Care. Includes technical support,
training, and networking to other agencies within the
community.
LIFELINE
Provides emergency alarm monitoring for frail elderly
persons and people with disabilities. A monitoring device is
installed in the home and a message is relayed to a response
center if there is a problem. A trained specialist at the
central base station then dispatches appropriate assistance.
MEDASSIST
Provides financial assistance with prescriptions and limited
medical supplies for individuals who are without health
insurance coverage, but do not qualify for other assistance
programs. Provides emergency prescription assistance once
per 12-month period.
PROJECT CONNECT
Project Connect assists local non-profit organizations in
upgrading their technology capabilities and utilizing their
resources more effectively. Project Connect helps
organizations determine what they need from communications
technology and how to achieve it; offers technical
assistance and training through trained staff and
volunteers; provides assistance to organizations in
developing websites.
SENIOR INFO LINE
Provides information and referral for Summit county older
adults, their relatives, or caregivers. Senior Info Line
staff members are available for speaking engagements.
Info
Line, Inc., is Summit County's 24-hour community information and referral service,
answering 75,000 incoming calls annually to link people in need of
services with the providers of such services. Since its incorporation as a
nonprofit in 1975, its
central purpose has been to provide access to human service delivery for people
in need.